FAQ – Frequently Asked Questions
We hope these questions and answers help you. If you don’t find the answer you’re looking for, please do contact us.
How much will it cost?
This is determined on a case by case basis. Cost is generally calculated by services required and length of time to complete the job.
We offer a no obligation free quote before each job so you know exactly how much its going to cost before we even begin. Fill out our Quote Request Form or call 0800 669 2792 or email us for more information.
How long does it take?
Appointments may last from one hour to all day or longer. When making your booking you can ask for an approximation of the appointment length.
How often should I clean my windows?
We recommend a quarterly window cleaning service but we have many options that can be adjusted to suit your needs.
What services does Simply Cleaning Services offer?
We offer the following commercial and residential cleaning services:
- Window cleaning
- Building and House Washing
- Gutter cleaning
- Water stain removal – Shower glass, windows on your house or business
What do you use to clean the windows?
We use a specialized window cleaning detergent and water. It’s environmentally friendly and it doesn’t leave streaks!
Is it necessary to be home during the window cleaning or house washing?
If you wish to be home during the window cleaning or house washing process we are happy to book an appointment which suits your schedule. However its not always necessary for you to be home for the entire appointment. We can start on the inside windows and once we are finished you can lock up and leave and we can continue on the exterior windows. For house washing, we don’t normally need access inside the house.
Can you remove paint/varnish from my windows?
Yes we can! We have a process by which we can safely remove material such as paint, varnish, concrete and stickers. This does take longer than a standard clean and is not included in the normal price. Please mention this when requesting a quote.
Will you call me to remind me that my windows are due to be cleaned?
If you would like to be put on a regular schedule for the services, we will happily do this and will contact you a week before your window clean is due to schedule a time that suits you.
Can you wash mould off my house?
Yes we can! Our house washing team uses biodegradable, eco-friendly detergent to remove all the dirt, grime and mould etc and prevent the regrowth of mould and mildew.
How do you clean gutters?
Every gutter cleaning job is done by hand unless there is a health and safety issue. The clean includes debris removal and down pipe flushing.
What do I need to do before you arrive?
We have our own supplies and equipment. All we ask it that there is a clear path to the windows. Remove any items that may be on the window sills such as antiques or breakable items.